After-sale service-Anhui universe Machine Tool Co., Ltd.

SERVICE

Our service commitment

01

Free consultation

Provide pre purchase technical support and develop measurement plan for customers
02

Express setup

The service engineer will complete the installation and debugging in 1-2 days
03

Technical training

The buyer shall conduct technical training until the buyer is skilled in operation
04

After sales outlets

After sales outlets all over the country, providing customers with more perfect after sale service
05

Maintenance

One year free warranty for the whole equipment
06

24h customer service

Within 12 hours within 500 kilometers, within 24 hours within 1000 kilometers

Training

Technical support

Installation: BYSK handles the free installation and debugging of your equipment, ensuring prompt usability.

Training: BYSK offers complimentary training for your technicians in equipment operation, maintenance, and technical processes. We also provide tailored on-site training until your technicians can work independently.

Training content:

Machine power procedures;
Panel and control parameter usage and selection;
Cutting control software operation;
Basic machine cleaning and maintenance;
Troubleshooting common hardware issues;
Operational considerations;
Technical support for your produced products.